Frequently Asked Questions
Do you buy or trade scrap gold or broken jewelry?
Yes, we are interested in purchasing fine jewelry and sterling items depending on the condition of the item and the difficulty of the repairs, if any are needed. However, we do not buy or sell scrap gold or unrepairable items.
Do you consign jewelry?
Yes, we consign jewelry under certain circumstances when we are not interested in purchasing the jewelry outright.
What if I want to return my item?
We allow returns up to 14 days after the item is received by you. The item must arrive back to us in the condition it was sent. We guarantee your satisfaction 100%. We will gladly refund the complete purchase price on items that have been described inaccurately or received damaged. All other returns are subject to a 20% restocking fee.
Is my purchase protected?
Yes, your purchase is protected according the payment method you choose. Both credit cards and Paypal will guarantee that you, the buyer, will receive exactly what you purchased. As sellers, we video document the items being packaged and shipped at the post office counter so there is never a question about the item being shipped to you from our side. We always insure the items for their full value so you are protected against parcels that become lost or damaged in transit.
Are these items guaranteed to be authentic gold or silver?
Yes, these items are tested using electronic metal testers, diamond and gem testers and other means to verify their authenticity. Many items have also been verified by a jeweler and in some instances professionally appraised. Often, the pieces are signed by the manufacturer with purity marks that indicate their precious metal content.
Medallion Trading Company
25 W Telegraph St Unit
Washington, UT 84780
Do you buy or trade scrap gold or broken jewelry?
Yes, we are interested in purchasing fine jewelry and sterling items depending on the condition of the item and the difficulty of the repairs, if any are needed. However, we do not buy or sell scrap gold or unrepairable items.
Do you consign jewelry?
Yes, we consign jewelry under certain circumstances when we are not interested in purchasing the jewelry outright.
What if I want to return my item?
We allow returns up to 14 days after the item is received by you. The item must arrive back to us in the condition it was sent. We guarantee your satisfaction 100%. We will gladly refund the complete purchase price on items that have been described inaccurately or received damaged. All other returns are subject to a 20% restocking fee.
Is my purchase protected?
Yes, your purchase is protected according the payment method you choose. Both credit cards and Paypal will guarantee that you, the buyer, will receive exactly what you purchased. As sellers, we video document the items being packaged and shipped at the post office counter so there is never a question about the item being shipped to you from our side. We always insure the items for their full value so you are protected against parcels that become lost or damaged in transit.
Are these items guaranteed to be authentic gold or silver?
Yes, these items are tested using electronic metal testers, diamond and gem testers and other means to verify their authenticity. Many items have also been verified by a jeweler and in some instances professionally appraised. Often, the pieces are signed by the manufacturer with purity marks that indicate their precious metal content.
Medallion Trading Company
25 W Telegraph St Unit
Washington, UT 84780